Think about this: what would you do if a customer suddenly walked into your showroom with no prior notice?
If your answer isn’t something to the effect of “I would walk up to that customer immediately to greet them”, then that is another problem entirely. My guess is that 99.9% of business owners would make a conscious effort to greet that customer as soon as possible!
Now think about this: what is your website doing when a customer suddenly visits without prior notice? If it’s like most websites, the answer is probably NOTHING.
It’s sad, but true. Most websites are, as David Cancel of Drift calls them, “empty storefronts.” Lots of information, yes. Discount coupons and service descriptions? You bet. Usually there is a phone number too. And, of course, a lead capture form. It probably sounds something like “give us your information and we’ll contact you LATER.”
I’m going to be honest with you… if that is what your website is doing, you need to make a change NOW. That’s like a customer walking into your showroom, casually looking around, and leaving without doing anything.
Don’t worry though, it’s not your fault. This is just how we’ve been doing business for the last decade or so. But it’s no longer the best option.
THE SOLUTION: automated web-chat.
When we talk about robots or artificial intelligence, some people get scared. They think that robots are going to replace us all and take our jobs.
Don’t worry though! That’s not what’s going to happen. In reality, artificial intelligence is just doing the tedious tasks that free us up to focus on more productive, human-to-human activities that have the most positive effect on your business. That’s why automated web-chat is what we see having the most positive, immediate, and sustainable impact on the home services industry when it comes to getting more leads.
At this point, I would be amiss not to mention the fact that we actually sell an automated web-chat tool called PowerChats.
Here’s how it works…
You install PowerChats on your website, and it instantly starts a conversation with every visitor.
Within seconds, that visitor becomes a lead that is emailed to your inbox. Since PowerChats is automated, it converts significantly more leads than live chat and standard web forms… and it does so FASTER.
PLUS… you get to track everything PowerChats does for your site.
Is it ok if we over-deliver?Track all your conversations, customer reviews left through PowerChats, and phone calls through your dashboard.
It‘s your own personal online assistant that collects leads 24/7, 365 days a year, and never asks for a raise.
What’s the difference between PowerChats and other automated web-chat services?
It’s simple: PowerChats was made specifically for the home services industry. The conversation flow is designed specifically to capture more leads for plumbing, HVAC, electrical, garage door, pest control, and all other home service businesses. It’s made for the B2C service business.
From empty storefront to lead-capturing machine
If you have a service business, and know that your website needs to be better at capturing leads, let’s talk.
Visit PowerChats.com and our automated web-chat will be there ready to have a conversation with you.