It’s a shame when companies spend so much money on advertising to get their phones ringing, but don’t train their […]
Category: Featured
Customer Service: Your Ultimate Growth Strategy
Underpaid, under-appreciated, disrespected. Not included, not informed, not supported. Too expensive, too time-consuming, not worth my time at all. That […]
8 Things EVERY CSR in Your Company Should Be Doing on EVERY Call (or you’re losing money)
The end goal of every phone call for your team should be to book the call and wow the customer. […]
Phenomenal Customer Service Starts with The Pattern for Excellence
You’ve finally found it… the ultimate guide to phenomenal customer service. This post is a resource for home service businesses […]
[AUDIO] You have to hear this phone call…
![[AUDIO] You have to hear this phone call…](https://4ahas64409dm3qj6ha2c719i-wpengine.netdna-ssl.com/wp-content/uploads/2019/05/10.png)
You know your phone calls need to sound better… but you may not have anything to compare them to. Listen […]
