Stephen Dale brings over 15 years experience as an operations manager in the home services industry working for two large MEP companies in the Dallas Texas area. Having run and grown a $40 million company, he understands what it takes to reach success and the importance of team skills. His diversified empirical knowledge is derived through extensive training from the following operations: Nexstar Network, Service Nation Alliance, Business Development Resources, Anthony Robbins Corporation, Airtime 500; just to name a few. He holds a MBA from Texas A&M and a B.A. from Abilene Christian University. His training style is unique through his ability to connect with others at all levels through humor, knowledge, and class participation. His passion for the home services industry illuminates through his ability to discover client’s pain points and help provide solutions for success together.
A+ Rated Trainer by students at Carrier, Trane and many other trainings around the country.
Power Trainer | Distributor Trainer | Christmas Speaker
Brigham Dickinson is the President and Founder of Power Selling Pros. Eight years ago he saw a major need in the Customer Service industry. A need that was so detrimental that many companies have closed their doors because the lack of it. He understood that there is this human need to be heard, be cared for, to be understood. There is a natural progression in conversations that creates connections, trust and friendships. He found that if one could learn a pattern that would hit on these emotional needs, then that person would be able to not only create connections but also grow their business!
He calls his program "The Pattern For Excellence". His coaches have taught this program to Customer Service Reps all over the world to help them learn the skills on how to books calls in the Home Service Industry. His program has created a million dollar company and the demand keeps growing around the world.
You will learn the skills that will give you an edge in closing sales and building a loyal customer base.
Christmas Speech: "Giving Beyond Christmas"
Activities: Host | MC | Keynote
It takes the right message and messenger to allow your team to see the vision and catch the vision! We have seasoned speakers that understand the industry and will deliver a powerful message that will teach crucial skills, give correct perspectives, develop company culture, allow your team to laugh, work together and see the future of customer service through our program. We also can customize our training or speech for your company. Let us know how we can help your team!
Speeches: "The #1 Myth about Improving Your Service Business." | "Pattern For Excellence" | "Customer Service The Right Way"