Blog - Page 2 of 14 - Power Selling Pros

What NOT to Say When Answering the Phone

Nine of Power Selling Pros customer service experts bring you training on what NOT to say to your customers. What […]

What you measure, you improve. Good reporting in a business changes everything. It helps you make things predictable, and making […]

Sometimes our call handling team is not concerned about missing opportunities to book every call because, “You can’t book them […]

Imagine if you had a reliable method for turning all of your CSRs into empowered problem solvers like customers want, […]

In this second part of the Pattern for Excellence, The LIP Service Crew breaks down the last four principles of […]

Back in the day, you used to be able to succeed by providing good service, in a timely manner, at […]

If you’re not already enrolled in our one-on-one CSR coaching programs, you should be! When you enroll in the month […]

We’ve seen contractors just like you pull their business through recession like times, times where they thought they were going […]

Gladly did a survey called, “The Customer Expectations Report” this year, 2020, where they surveyed 1500 customers and asked what […]

We had 12 coaches from Power Selling Pros offer their best customer service advice in five words. Most of them […]

12 years ago, Brigham lost it all. His business failed and he was alone in Utah without his family. So, […]

There’s this little concept in advertising called pre-framing. Pre-framing is how you get your customers into a certain state of […]