From The Desk Of Brigham Dickinson
South Jordan, Utah.
It was over 10 years ago now... I had 3 clients total, and I was struggling to make ends meet. One of my clients sat me down to let me go. They said the leads I was generating for their plumbing business were no good.
I knew it wasn't the advertising though, so I offered to train their CSRs to book more of their incoming calls.