South Jordan UT, 84009 | 801-253-1004
- Bi-weekly one-on-one accountability coaching sessions with a Power Coach.
- Bi-weekly Monitoring Report.
- Coaching Notes sent to manager after every coaching session.
- Monthly progress call with manager to ensure progress and accountability.
"We have been using Power Selling Pro’s for several years with tremendous results. Not only do our CSR’s book more calls but they are so professional on the phone. I used to think we were good on the phones before we hired PSP but now it is night and day difference. With the recorded calls and coaching, I couldn’t be happier. The CSR’s are the first contact with our company and we now make a great impression. The entire office staff prides themselves on booking the calls and doing the right thing. After my first contact with PSP at a trade show I thought it was too expensive and we couldn’t afford them but after seeing the results I can whole heartedly recommend them. I now get a great deal of comments from clients and vendors on how they are impressed with the call takers in our office." - Michael Hyde
- Learn about increasing expectations of today's consumer.
- Learn the Pattern for Excellence - a framework for learning best practices in phenomenal customer service.
- Hear best practices example calls and practice with the trainer.
- Understand that the end goal of every interaction should be to book the call and WOW the customer.