Call us old-fashioned (seriously, it’s a compliment) but we believe a WOW customer experience begins with the greeting. Not a cheesy ra-ra hands-in-the-air greeting. But rather how a technician pulls up to a home, how he shakes the hand of the customer and, more so, how he steps into the customer’s shoes and understands their fears, frustrations and reservations. We teach your people not just how to sell but how to outserve every other contractor in your market. And, by out-serving your competitors, once your people present homeowners with the option to work with them, it’s an obvious “yes”.